My Community Manager is powered by a team of dedicated professionals boasting over 10 years of experience in content creation and social media. Our diverse expertise spans various industries including hospitality, banking, and corporate sectors, enabling us to offer a rich, well-rounded service to our clients.

We primarily work in French and English. However, we are open to accommodating requests in other languages based on your specific needs. Our goal is to cater to a diverse clientele and ensure effective communication in your preferred language.

While we have great admiration for ChatGPT’s capabilities, our advantage lies in our human touch. We offer the opportunity for real, personalized interactions and understand the nuances and complexities that come with managing your digital presence. Our human expertise allows us to provide tailored solutions and a level of personalization that automated systems can’t match.

We believe in the importance of consistency and dedication to see tangible results. Our subscription model ensures that we allocate specific team members to your project, allowing them to fully understand and align with your goals. This long-term partnership approach is crucial for developing and implementing effective strategies that evolve with your business.

We do not offer a money-back guarantee. The nature of our work involves extensive research and personalized strategy development, which demands significant time and effort from our team. We commit wholeheartedly to each project, and while we strive for excellence, the resources invested in research and strategy formulation are non-recoverable.

We will send you between 4 and 12 social media posts and between 4 and 8 stories per month depending on your package.

We’ll send over your first batch of posts within 8 days after onboarding is complete. After the first month, we’ll send you a new batch of posts to review at the beginning of your subscription every month.

To cancel your subscription all you need to do is email us. We’ll ask you to fill out a quick form and that’s all there is to it, your subscription is cancelled.

No, we do not need your login information. Since we don’t post on behalf of our clients, access to your account isn’t necessary for most of our services. However, if you opt for our Premium Package, where we do post on your behalf, we would require editor access to your social media accounts. This can be granted to us without sharing your admin login details. Editor access allows us to manage and post content without needing full administrative control, ensuring your account remains secure and your privacy is maintained.

We don’t offer refunds or money back simply because we spend a lot of time researching your business and creating your posts. But you can cancel your subscription any time.

The minimum details we need are your logo and the link to your website. Additional information is definitely welcome, but we’ve worked with dozens of clients who simply don’t have the time to provide us with additional info…which is fine! Don’t worry, we’re experienced in creating awesome posts with not a lot of info from your end.

You just have to review the posts we send for approval once a month, which can be done in as little as 5 minutes!

We have a dedicated team of social media managers who will create the posts for you!

Yes! We’ll send over a new batch of posts each month for you to review.

Not at all! Your account manager will make it their mission to know your business and industry inside out to make sure we can create content specific to your niche.

We provide hosting and domain name services as part of our Advanced and Premium packages. If you choose one of these packages, we’ll take care of your hosting and domain needs. However, if you already have hosting and a domain name in place, or if you’re opting for a different package, we’re more than happy to work with your existing setup.

We will create your website based on a premium template. If you would prefer a custom-made design, then just contact us to find out more.

Your input is very welcome on any aspects of the design of your website. Share the aspects that are important to you and our design team will endeavour to accommodate your preferences. However, please note that we have many years of experience in website design and would strongly recommend that you endorse our suggestions for the best possible finished product.

Yes, all your content will be SEO optimised to rank on the right keywords and chains of keywords that are beneficial to your business.

If you need or want regular updates or changes on your website, please contact us and we will tailor a monthly or yearly maintenance package for you.

No. Working on your branding is not included in your package. If you need specific branding services, please let us know.

We can do both. Let’s discuss your needs to provide you with the best solution. 

We just need to carry out an initial briefing session to better understand your business and your industry. Then we’ll take it from here.

You can cancel your subscription at the end of your billing period by sending us an email. We’ll ask you to fill out a quick form and that’s all there is to it, your subscription is canceled.

We will send you from 1 to 4 blog posts per month depending on your package.

We’ll send over your first batch of blogs within 10 open days after your onboarding is complete. After the first month, we’ll send you a new batch of blog posts to review at the beginning of your subscription each and every month.

We will write blogs between 450 and 1050 words depending on your subscription.

You can cancel your subscription by sending us an email. We’ll ask you to fill out a quick form and that’s all there is to it, your subscription is canceled.

We don’t offer refunds or money back simply because we spend a lot of time researching your business and creating your articles. 

We only need your company’s story to understand your business. Additional information is definitely very welcome, but we’ve worked with dozens of clients who simply don’t have the time to provide us with additional info…which is fine! Don’t worry, we’re very experienced in creating awesome blogs with very little info from your end.

You just have to review the blogs once a month, which can be done in as little as 15 minutes!

We have a dedicated team of copywriters and content creators who will create the blogs for you!

Not at all! Your account manager will make it their mission to know your business and industry inside out to ensure we create content that is specific to your niche.

The Business Intelligence package is designed for a wide range of businesses, from small startups to large corporations. Any organization looking to gain a deeper understanding of their market, improve their operational efficiency, and make data-driven decisions will find this package immensely beneficial.

Consumer Insights Gathering involves analyzing your customer data to understand their behavior, preferences, and needs. This information is crucial for tailoring your products, services, and marketing strategies to better meet customer demands, thereby improving satisfaction and loyalty.

The Market Analysis component entails comprehensive research into your industry, including trends, customer demographics, and competitive landscape. This analysis provides valuable insights into market opportunities and threats, helping you to strategically position your business for success.

Absolutely. The package provides data-driven insights and detailed analysis, which are essential for informed decision-making. From operational improvements to market positioning and strategic planning, this intelligence is pivotal in guiding key business decisions.

The Premium Package offers continuous strategic consultation, ensuring you have expert guidance at every step. This includes regular reviews of your business performance, adapting strategies as needed, and staying ahead of market changes to sustain long-term business growth.

You can cancel your subscription by sending us an email. We’ll ask you to fill out a quick form and that’s all there is to it, your subscription is canceled.

We don’t offer refunds or money back simply because we spend a lot of time researching your business and creating your campaigns. But you can cancel your subscription any time.

The Content Creation package covers a range of content types tailored to your business needs. This includes social media posts, blog articles, user-generated content like videos and photos, as well as custom graphics and ad copywriting, depending on the chosen sub-package (Regular, Advance or Premium).

Each piece of content is crafted based on a deep understanding of your business goals, brand voice, and target audience. We conduct thorough research and planning sessions to ensure that the content resonates with your audience and aligns with your marketing objectives.

Absolutely. Depending on the sub-package you choose, you can select content creation for different social media platforms like Instagram, LinkedIn, X, etc. Our team will tailor the content to suit the unique format and audience of each platform.

We include a set number of revision rounds in each sub-package to ensure your complete satisfaction with the content. The number of revisions varies from one round in the Basic package to multiple rounds in the Premium package.

In the UGC part of the package, we focus on creating or curating authentic content such as videos and photos that resonate with your audience. This involves either guiding your customers in creating content for your brand or developing original UGC-style content that is relatable and engaging.

You can cancel your subscription by sending us an email. We’ll ask you to fill out a quick form and that’s all there is to it, your subscription is canceled.

We don’t offer refunds or money back simply because we spend a lot of time researching your business and creating your content.